Quality Manager

Req #: 1706678
Location: Fair Lawn, NJ US
Other Locations:
Job Category: Manufacturing
Job Description
With our portfolio of global Power Brands such as Oreo and belVita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we’re the world’s #1 in biscuits and candy, and #2 in chocolate and gum. We’re Mondelēz International, a snacking powerhouse with operations in more than 80 countries, with approximately 90,000 employees globally and our brands are marketed in around 165 countries.
Our purpose and vision is to create more MOMENTS OF JOY by building the BEST SNACKING COMPANY IN THE WORLD
Reporting to the Plant Manager, the Quality Manager is responsible for providing plant wide leadership in the implementation and maintenance of quality systems. The Quality Manager oversees and continuously improves the plant’s quality and sanitation programs. This position ensures compliance of the product with Mondelez and Regulatory requirements. The Quality Systems Manager establishes and supports the training for the entire plant regarding quality systems and food safety. The Quality Systems Manager ensures that department employees follow all local, state, and federal health and safety rules and regulations including FDA, EPA, and OSHA. Responsible for the health and safety of all department employees.
Essential Functions:
  • In conjunction with other departments, creates and monitors QC systems which assure that all in-process and finished goods meet established government, Mondelez and internal specifications, as well as being manufactured in accordance to all Food Safety Measures.
  • Provides leadership and technical assistance to operations by aggressively managing food safety and compliance systems, instilling regulatory awareness and commitment.
  • Performs fact-based assessments/audits of Manufacturing Systems ensuring that all records, procedures, processing, packaging and equipment are in compliance with all federal, state and other regulatory requirements.
  • Leads all internal and external auditing activities and follow-up. Assures the plant maintains compliance to external standards.
  • Ensures the required quality/regulatory training is maintained.  
  • Lead the site to achieve the Quality goals and objectives and supports the development of the Quality Improvement Plan.  Evaluate trends of key Quality measures, identify root causes of deviations and implement effective corrective actions.
  • Assists in the identification and achievement of facility Quality KPIs through appropriate corrective/preventative actions and continuous improvement initiatives.
  • Leads the Quality Management Pillar working closely with other Pillar Owners to establish Q Points and drive down sources of waste through the use of RCA tools and Statistical Process Control.
  • Implement effective programs to instill an error prevention and continuous improvement mindset in all colleagues (in support of Total Quality and ISO philosophies). 
  • Ensure adequate support exists for necessary evaluation of raw materials, finished products, industrial hygiene studies and environmental sampling and testing.
  • Provides overall direction related to HACCP systems, micro testing programs, sanitation and pest control, leveraging company functional experts for capability building.
  • Promptly investigate all customer feedback, including Consumer and Field Complaints.  Develop plans and controls to prevent recurrences and establish ongoing continuous improvement activities to deliver reductions in consumer complaints and ongoing process control improvements.
  • Provide quality support for plant projects and initiatives in the manufacturing environment.  

Minimum Qualifications and Requisite Skills
  • Bachelor’s degree in Quality, Food Science, Business Administration or related filed.
  • Minimum of 5 years’ experience in Production, Manufacturing, Safety, Quality or Sanitation
  • Minimum of 5 years’ experience as a leader in a Fast Paced High Team Environment
  • Minimum of 5 years’ experience leading and managing a diverse work force
  • Minimum of 5 years’ experience directly managing food quality/safety, sanitation, receiving and delivery processes and programs
Additional Competencies/Abilities
  • Sound understanding of quality, sanitation, and warehouse environments.
  • Enhanced knowledge of customer service policies, procedures and programs. 
  • Understanding of employee relations within the business unit, including sound leadership that supports a workforce in a team environment.
  • Proven change management & organizational skills.
  • Demonstrated leadership and ability to motivate others
  • Excellent communication, problem solving & decision making skills.
  • Experience with TPM or Il6S, including management of the quality pillar strongly preferred.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.

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