Allocation Team Leader

Req #: 1800815
Location: Toronto, ON CA
Other Locations:
Job Category: Customer Service & Logistics
Job Description

With our portfolio of global Power Brands such as Oreo and belVita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we’re the world’s #1 in biscuits and candy, and #2 in chocolate and gum. We’re Mondelēz International, a snacking powerhouse with operations in more than 80 countries, with approximately 90,000 employees globally and our brands are marketed in around 165 countries.


Our purpose and vision is to create more MOMENTS OF JOY by building the BEST SNACKING COMPANY IN THE WORLD.


 Customer Service & Logistics

Customer Service & Logistics (CS&L) is where you’ll integrate our end-to-end demand-driven supply chain. Working “from farm to shelf,” you’ll connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf.

Allocation Team Leader

Allocation Team Leader leads the Allocation Analysts by working cross-functionally with Commercial Planning, Sales, Merchandising and Supply/Demand Planning to drive sell-through of EVD, Scale PPKs, and total Seasonal Confections to deliver against CFR and Waste metrics and leads overall process improvement.

Develop strong Analysts who can handle the work-load, pressure, and responsibilities of their role. Ensure they are getting the inputs they need to make the business flow as smoothly and efficiently as possible while maintaining integrity and ensuring the Customers are treated fairly. 

Allocation Team Leader represents the Allocation team to Sales/Marketing/Planning Departments if/when a Critical Allocation or use of substitutions is being considered for the business.

Drive Allocation Best practices across North America.  Potential scope of allocations to include NA Biscuit portfolio. Lead the initiative to enhance allocation system capability to drive effectiveness.

Job responsibilities

Be the consistent, firm voice of internal ISC stakeholders with Sales leads to ensure they understand how the process works and what can/cannot be done. 25%

Liaison with Sales to drive for better forecasting, enforce required lead times and drive to maximize sell-through of PPK business. 25%

Participate in weekly recurring meetings with Analysts including meetings with Sales and with Product Supply, Demand Planners, Customer Supply Chain, and Commercial Planning. 25%

Lead process improvement discussion and/or projects to improve Ways of Working. Ensure communication is open and on-going and that all issues are resolved in a timely and fair manner. 25%



Understanding of Internal ISC processes
People Management
Conflict Resolution
L6S training & SAP experience are preferred
Sales experience is beneficial but not necessary
Experience in supply chain and clear understanding of E2E supply chain process from plant to shelf.


Dealing with ambiguity, strategic agility, process/project management, customer focus. 
Ability to work with external and internal customers both vertically and horizontally.
Strong negotiation and influencing skills as well as presentation skills.
Strong quantitative and analytical skills.

Mondelez Canada welcomes and encourages applications from people with disabilities. Accommodations for disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process. If you are a person with a disability and have questions or would like help with your application, please contact 847-943-5460 for assistance.

Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.

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